Are you in the job market right now? If you are, the odds are it looks very different than when you were last on the hunt. The type of in-demand jobs can change a lot from quarter to quarter.
Our Toronto recruitment agency is always on top of the type of jobs employers are looking to fill. We keep our finger on the pulse of the industry to better help connect employers with top industry talent.
LinkedIn recently released their list of the most in-demand jobs based on data from its platform. While there have been a few minor shifts, many of the in-demand roles are similar to the start of 2024. Below, I’ll summarize the list of in-demand jobs and discuss why roles in sales and customer service are at the top of the list.
What Are the Most In-Demand Jobs Right Now?
Recent LinkedIn data finds that sales roles continue to be the most in-demand. There is also an increasing demand for positions in healthcare, administration, and information technology, while roles in engineering and frontline jobs continue to be in steady demand.
10 Jobs with the Fastest-Growing Demand (QoQ)
The fastest-growing jobs right now are found in several industries. One thing these jobs have in common is they are mostly related to the service industry. According to LinkedIn, here are the jobs with the fastest-growing demand:
- Sales agent (+163% increase)
- Customer assistant (+118%)
- Solicitor (+85%)
- PHP developer (+76%)
- Patient coordinator (+76%)
- Medical doctor (+71%)
- Payroll clerk (+71%)
- Director of analytics (+53%)
- Floor manager (+51%)
- Customer service supervisor (+50%)
*Roles with the greatest quarter-over-quarter increase in the share of paid job posts, Q2 (April 1 – June 30, 2024) vs. Q1 (January 1 – March 31, 2024)
Most In-Demand Jobs (Q2 2024)
Another way to look at in-demand jobs is to look at the number of posts for specific roles. According to LinkedIn data, sales, healthcare, and service jobs are the most in demand. There is very little change in the type of jobs compared to the first quarter of 2024. As you can see below, there is an increase of jobs for people of all skill, experience, and education level:
- Salesperson (no change in rank vs. previous quarter)
- Retail salesperson (no change)
- Software engineer (no change)
- Registered nurse (no change)
- Project manager (no change)
- Sales manager (no change)
- Customer service representative (no change)
- Full stack engineer (no change)
- Driver (+13)
- Cashier (+8)
*Roles with the greatest number of paid LinkedIn job posts, Q2 (April 1 – June 30, 2024)
The fact there is an increase in demand for jobs is a good sign for job seekers. As Greg Lewis says on the LinkedIn Talent Blog, the high demand for sales and frontline retail positions could be attributed to the decreasing threat of a global recession. Alongside the rising demand for roles in healthcare, administration, and information technology, this highlights the evolving nature of the job market. As the economy strengthens, you can expect to see an increased demand for jobs across many sectors.
Why Are Sales Jobs the Most In-Demand?
The sales function has changed significantly over time. One thing that has not changed is the vital role sales plays in overall business success. Sales jobs continue to be in demand for several key reasons:
- Direct Revenue Generation: Sales professionals are directly responsible for bringing in revenue. Every business needs to sell its products or services to survive, making sales a crucial part of any industry.
- Customer Relationships: Salespeople help build and maintain relationships with customers. Their ability to understand customer needs, offer tailored solutions, and provide ongoing support drives customer loyalty and business growth.
- Diverse Industry Applications: Sales roles exist across nearly every sector—tech, healthcare, retail, finance, etc. This wide application makes sales jobs continually available.
- Constant Market Expansion: As companies grow and expand into new markets, they need sales teams to introduce their offerings to new customers and regions.
- Human Touch in Sales: Despite automation and AI, many sales processes, especially in B2B or high-value markets, still require personal interaction, persuasion, and negotiation—skills that are hard to fully automate.
Why Customer Service Jobs Are on the Rise?
Customer service roles were a second prominent presence on the list of most in-demand jobs. Why are these types of jobs on the rise? The increasing demand for customer service jobs can be attributed to several key factors:
- E-commerce Boom: The growth of online shopping has led to a surge in customer interactions and support needs. As more businesses move to online platforms, they require dedicated customer service teams to handle inquiries, resolve issues, and provide assistance.
- Rising Customer Expectations: Customers today have higher expectations for personalized, efficient, and convenient service. Companies are investing in customer service to meet these demands and maintain customer satisfaction.
- Advancements in Technology: While technology has automated some aspects of customer service, it has also created new opportunities for human interaction. Chatbots, AI, and other tools can handle routine inquiries, but complex issues often require human intervention.
- Focus on Customer Experience: Businesses are increasingly recognizing the importance of customer experience as a competitive advantage. Investing in customer service is a key strategy to build loyalty and drive sales.
A Final Word On In-Demand Jobs Right Now
The job market has seen notable shifts recently, with sales and customer service roles leading the list of in-demand positions, according to LinkedIn’s latest data. Sales jobs remain crucial due to their direct impact on revenue, customer relationships, and their broad applicability across industries. Customer service positions are also on the rise, fueled by the growth of e-commerce, higher customer expectations, and the need for personalized service despite advances in technology. Other fast-growing roles include those in healthcare, administration, and IT. This evolving landscape signals good opportunities for job seekers across various sectors.
Whether you are a company looking to attract top talent in your industry or a candidate looking for a new role, our recruitment team can help you with your professional objectives. Reach out to our team anytime.
More Job Search Advice From Our Toronto Recruitment Agency
What NOT to Do When Interviewing For Multiple Jobs. 6 Things To Avoid
Which Jobs Are the Most Vulnerable to AI?
Counting Down The Top 12 Jobs With the Best Work-Life Balance
