Gen Z employees are unique. They are the most recent generation to hit the workforce. They’ve grown up with technology and in a very different world compared to the generations before them. As an executive search firm in Toronto we’re seeing a shift to people leaders who can lead Gen Z employees as they become a bigger and more important part of the workforce.
However, many employers are late to the party—they have yet to adjust their hiring and management style to meet the needs of Gen Z talent. In this article, I’ll discuss the current state of things, what Gen Z values, and the type of leadership skills needed to manage the future of the workforce.
Are Your Leaders Giving Gen Z Employees What They Need?
Gen Z have different needs. One of the reasons many organizations struggle to hire and manage this cohort of talent is that they are not adjusting their management style.
Jeff LeBlanc from Fast Company explains,
“Gen Z grew up amid economic uncertainty, social justice movements, and an increasing focus on mental health. They don’t just want jobs; they want workplaces that prioritize psychological safety, transparency, and fairness. And yet, many companies still cling to outdated management styles—rigid hierarchies, inconsistent expectations, and vague career paths.”
Organizationally, you need to understand what Gen Z workers value and then adjust how you manage them to create an ideal environment.
Understanding Gen Z’s Workplace Expectations – Top 5 Things They Value
Gen Z wants to work for companies that offer an inclusive culture that cares about their people’s well-being.
Here’s what Gen Z employees value:
- Transparency: They expect open communication and ethical leadership.
- Purpose and Impact: They want their work to be meaningful and aligned with their values.
- Flexibility and Work-Life Balance: Remote work, hybrid models, and mental health considerations are priorities.
- Continuous Feedback and Growth: Annual reviews aren’t enough; they crave real-time coaching and skill development.
- Diversity, Equity, and Inclusion (DEI): They expect a workplace that actively supports inclusivity.
What Leadership Approaches Are Needed to Manage Gen Z?
To effectively manage Gen Z employees, leaders need to understand what Gen Z values and embed this into their management style. Here’s the top 5:
- Empathetic and People-Centric Leadership: Gen Z thrives under leaders who show empathy, listen actively, and prioritize well-being. Managers who check in regularly and support mental health initiatives will earn their trust.
- A Coaching Mindset: Instead of micromanaging, leaders should act as mentors. Frequent feedback, career guidance, and skill-building opportunities will keep Gen Z engaged.
- Tech-Savvy Communication: Raised in the digital age, Gen Z prefers quick and efficient communication. Managers must be comfortable using collaboration tools, instant messaging, and video meetings to connect effectively.
- Authenticity and Inclusivity: A performative approach to leadership won’t work—Gen Z can spot inauthenticity. Leaders must genuinely embrace diversity and create an environment where employees feel seen and valued.
Are Your Managers Ready for The Next Generation?
Gen Z employees are transforming the workforce, bringing new expectations and values that demand a shift in leadership and workplace culture. Companies that fail to adapt risk losing top talent. Effective leadership requires empathy, a coaching mindset, tech-savvy communication, and authenticity. Organizations that embrace these changes will not only attract but also retain and empower Gen Z employees, ensuring long-term success in an evolving workplace.
Strong leadership has never been more important – the world is changing fast and there is a lot of uncertainty and chaos. Join our leadership session today to learn how to lead every generation through the chaos.
More Advice on How To Manage Gen Z Employees
How to Motivate and Train Your Gen Z Workers to Become Managers
Gen Zers Are Not Happy – How to Engage and Retain Your Gen Z Employees
