Modern Workplace IT Engineer

POSITION: Modern Workplace IT Engineer

REPORTS TO: Director of IT

Position Summary:
Modern Workplace Engineer designs, implements, and manages technologies that enable a modern, often cloud-based, workplace, focusing on Microsoft solutions like Intune, Azure, and Office 365, while ensuring user experience and security.

Key Responsibilities and Skills:

Microsoft Technologies:

Proficiency in Microsoft 365 solutions including hybrid environment (Teams, SharePoint, Exchange Online, OneDrive), Azure Active Directory, On Prem Active Directory, Intune, and Configuration Manager (SCCM) is crucial.

Endpoint Management:

Managing and supporting Windows 10/11-based devices, including deployment, patching, application management, and security.

Cloud Migration and Modernization:

Assisting in transitioning to cloud-based services and modernizing their workplace infrastructure.

Security:

Implementing and enforcing security policies, protecting data, and mitigating risks in the modern workplace environment.

Troubleshooting and Support:

Providing technical support and resolving issues related to modern workplace technologies.

Automation and Scripting:

Using scripting and automation tools to streamline processes and improve efficiency.

Documentation and Communication:

Creating and maintaining documentation, policies, and procedures for modern workplace technologies.

Collaboration:

Working with other IT team members, stakeholders, and end-users to deliver solutions and ensure a positive user experience.

Project Management:

Participating in planning, design, and delivery of IT initiatives related to the modern workplace.

Continuous Improvement:

Identifying areas for improvement and driving initiatives to enhance the quality and effectiveness of workplace technologies.

Education / Experience

Bachelor's degree in computer science or 2 years of relevant college coursework required. Additional experience may substitute for education.
3 to 5 years of relevant work experience

Skills & Knowledge:

Desktop Management:

o Deep understanding of desktop management tools and techniques.

Endpoint Security:

o Knowledge of endpoint security aspects and best practices.

System Administration:

o Strong Microsoft system administration and troubleshooting skills.
o VMWare knowledge is an asset.
o Network architecture and configurations is an asset.

General:

Excellent verbal and written abilities
Ability to converse clearly and fluently
Customer service and team oriented
Strong problem solving and analytical skills
Strong organization skills
Ability to remain calm under pressure
Highly self-motivated, self-directed, and attentive to detail
Ability to analyze, understand, and effectively communicate to end users and management
Ability to learn, understand, and apply new technologies

Standard Hours of Work

Common work schedule is Monday through Friday – 8:30am to 5:00pm
Working off hours on site or remotely required

IQ PARTNERS is committed to operating an inclusive, barrier-free recruitment and selection process, and we encourage candidates of every race, gender, age, religion, identity, and experience to apply for this position. We’d be happy to provide accommodation for any candidate that requires assistance due to a disability or medical need. Please contact us at 416-599-4700 or by email at [email protected] to discuss specific accommodations.

Job Title:
Modern Workplace IT Engineer

Location:
Aurora, Ontario

Type:
Permanent / Full Time

Job ID:
#516925

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