Operations Manager

Our client is looking for a well-rounded, experienced Operations Manager to lead their Production Supervisors (Foremen) for Toronto West to Southwestern Ontario. 
 
The successful candidate will be a people-first leader and bring diverse hands-on work experience, having spent most of their career in low-rise new construction. They will be a safety-focused people leader, disciplined, self-motivated, goal-oriented, and have a continuous improvement mindset. The successful applicant will be accountable for executing the company goals and objectives under their responsibility for Safety, People, Quality, Productivity, and Cost.
 
 
Duties/Responsibilities
 

• The Operations Manager, typically has 4 Production Supervisors reporting to them. Overall, they will oversee 30-60 job sites through the Production Supervisors (Foreman). Each Production Supervisor is responsible for 10-15 active job sites.
• The critical function of this role is to oversee job site productivity and adherence to overall schedules and quality and recommend/implement changes as necessary.
• This includes owning all stages of production operations, including assigning project sites to Production Supervisors, scheduling, overseeing productivity, troubleshooting, and ensuring projects run smoothly and are completed on time.
• Leadership, support & coaching the Production Supervisors through troubleshooting and guiding them to the best possible solution for the customer is paramount.
• Safety First - Ensuring adherence to the Occupational Health and Safety Act, H&S policy, and the Workplace Safety Insurance Act by all direct reports, employees, and sub-trades under their responsibility.
• Ensure effective & efficient use of materials, labour and equipment to meet/exceed budgets.
• Work collaboratively with various team members (such as Project Coordinators) in problem resolution and continuous improvement initiatives.
• Support, coach & mentor direct reports to ensure their success.
• Attend external and internal meetings - demand planning/project forecasting, site meetings, production meetings, supplier meetings, union relations, etc
• Schedule and perform weekly job status update reports – Safety, training and quality assurance audits, Lot status, PO reports, job site inspections, blue card submissions, etc
• Build and foster positive relationships with internal team members, Consultants, Suppliers, Union Representatives, Trade Members, etc

 
 
Prior work experience

• Minimum 10 years of progressive work experience with demonstrated success in a leadership position with multiple direct reports within the low-rise new construction industry.
• Ideally, the individual has been hands-on as an installer who has progressed into a foreman’s role and has 2+ years in a leadership/management role

 
Skills Required

• General understanding & familiarity of the building envelope installation stages of new construction.
• Must be specialized in roofing, aluminum, cladding, shingling, & flat roofing – all low-rise new construction.
• Must understand installation quality standards and what good looks like.
• Demonstrated ability to apply analytical skills and professional judgement required to resolve technical challenges, work scheduling, project flow status, and equipment demand required.
• Ability to monitor and track site progress with knowledge of construction
• Skills in building relationships with internal and customers
• Agility & strong problem-solving skills
• Highly organized and strong attention to detail
• Strong conflict resolution skills
• Thrive in a fast-paced, high-energy environment and team
• Professional level verbal and written communication skills
• Ability to work under pressure in a fast-paced team environment.
• Must be organized and be able to juggle multiple tasks at the same time.
• Strong attention to detail
• Must have strong computer skills specific to Google and Microsoft platforms (Excel, Word, PowerPoint, Outlook). The client will provide training on our company’s software system.
• Approximately 70% of time is spent at job sites and 30% in the office.

 
 
Required Qualifications:

• Post-secondary education. Preferably in Construction, Renovation & Building Management
• Practical familiarity with a variety of building envelope products.
• Valid driver’s license and driver’s abstract

 
Beneficial Qualifications:

• Supervisory / Leadership Training
• Safety Training
• Hands-on experience as an installer early in their career

 
 
BENEFITS:

• Company Vehicle (taxable benefit)
• Cell phone
• Laptop
• Health & Dental
• 5% RSP Matching
• 3 weeks vacation Inclusive of Christmas shutdown

 
Schedule

• Monday to Friday
• 7:00am – 4:00pm typically

 
Location: Hybrid - Aurora Head Office (as required) and Job Site Locations